Aligna Terms of Use and Privacy Policy

Version terms-privacy-2026-11-v2-1. These terms and this privacy policy apply to the Aligna app and website during the New York City pilot.

Part 1: Terms of Use

Who can use Aligna

You must be at least 18 years old. You confirm your date of birth when you join, and you must pass an 18+ age check with our age-verification provider before you can be introduced to anyone. If you confirm a date of birth under 18, the account cannot be used for dating; if you entered it by mistake, only a passed age check restores access. You may have one account.

Your account

You sign in with Sign in with Apple or with a one-time code sent to your email. We never ask for a password. Keep your devices and email secure. If a new sign-in method appears on your account that you did not add, you can remove it from the app.

How introductions work

Aligna introduces you to one person at a time. Our system looks for people whose stated preferences and yours fit together, using only information you confirmed. A member of our team reviews every introduction before it is shown to anyone. You may see the other person's first name, approved photos, and the profile details they chose to share. You decide whether to accept, unless you turned on Auto Match (see below). You choose how often new introductions can start and can pause at any time. If you pass on introductions often, the next one may wait until your monthly allowance resets; ending an introduction for safety reasons never counts against you.

Auto Match

Auto Match is optional. When it is on, you agree in advance that an introduction approved by our team can start without asking you again, if your Auto Match settings are met. It covers starting the introduction and the shared chat only. It is not agreement to a call, a date, meeting in person, physical contact, or any relationship. You can turn it off at any time for future introductions, and you can end, block, or report any introduction at any time.

AI features

Aligna includes a private advisor that can use AI. AI processing of your information is optional and needs your separate permission, which you can withdraw at any time. AI outputs can be wrong and are not professional, medical, psychological, or scientific advice. They are suggestions you can ignore. AI never sends messages for you.

Your content and photos

You keep ownership of what you post. You allow us to store, display to the people you are introduced to, and process your content only to run Aligna. Profile photos must be recent photos of you, an adult, and are reviewed by our team before anyone else can see them. We may reject or remove photos or other content that breaks these terms.

Messages

Introduced members can message each other in a shared chat while the introduction is active. Your private advisor conversation is separate and is never shown to the other person.

Conduct that is not allowed

Do not: harass, threaten, or intimidate anyone; ask for or send money, gifts, or financial information; impersonate anyone or use a false identity; misrepresent your age; share sexual content without consent; share someone else's private information; spam or advertise; use Aligna if you are under 18; or try to get around blocks, reviews, or security.

Reports, blocks, suspension, and removal

You can report or block anyone you are introduced to. A block ends the introduction immediately. Our team reviews reports and may warn, suspend, or permanently remove accounts, including banning accounts for fraud. If your account is suspended, you can appeal by writing to the support address shown in the app.

Limits of what Aligna does

Aligna helps you meet people; it cannot promise that you will find a match, that anyone is compatible with you, or that any relationship will work out. Our age check confirms only that someone passed an 18+ check; we do not run criminal background checks and cannot verify everything people say about themselves. Please follow the safety guidance in the app and use your own judgment when you meet anyone.

Fees

Aligna does not charge for the pilot. Before we offer any paid feature, we will show its price and terms and ask you to agree to them.

Ending your use

You can delete your account at any time in the app. We may close accounts that break these terms or to protect members.

Changes

When we change these terms or the privacy policy, we publish a new version. If the change matters for how we use your information, we ask you to accept the new version before you continue.

Governing law

These terms are governed by the laws of the State of New York.

Part 2: Privacy Policy

What we collect

Account: your email address (from email sign-in, or the address Apple shares with us if you use Sign in with Apple), your sign-in provider, and an internal account ID.
Age: the date of birth you confirm, and the result of your age check (provider, an opaque reference, the result, policy version, and dates). We never receive or store your identity documents, document images, or face or biometric data; the age-verification provider collects those in its own process.
Profile: answers you give, facts you confirm, preferences (genders, ages, NYC boroughs), your first name, and photos. Some answers are sensitive (for example children and family plans, faith, relationship structure, family closeness) and are always optional.
Activity: introductions, your decisions, pacing and pause settings, optional call or date feedback, reports and blocks you make, and messages in shared chats.
Private advisor: your private advisor conversation and coaching requests.
Devices and notifications: a push token if you turn on notifications, and your in-app updates.
Usage statistics: limited events about how the app is used, stored under a pseudonym, never with message or profile content. You can turn these off in Privacy.

We do not collect your precise location or GPS coordinates. We use only the NYC boroughs you choose and, if you share it, a neighborhood name.

How your profile information is shared

You control each sensitive area with a privacy level:

Private: used by no one but you.
Matching only: used to find introductions, never shown to anyone.
Advisor allowed: also available to your private advisor.
Visible to matches: shown to people you are introduced to.
Introduction-safe: may be mentioned when we explain an introduction.

Sensitive answers start as private or matching only and are never made visible to others unless you change them. Precise location can never be made visible.

How we use information

To verify age and eligibility, find and review introductions, run chats and notifications, keep members safe, prevent fraud, operate and improve the service using aggregate statistics, and meet legal obligations. We do not sell your personal information and do not use it for advertising.

AI processing

Only with your separate permission:

AI profile processing: your answers, confirmed facts, imported text or screenshots you submit, your private advisor conversation, and your own feedback can be sent to our AI provider to suggest profile facts, answer your advisor questions, and coach you. Suggested facts stay pending until you confirm them.
AI pair evaluation: an introduction is evaluated by AI only when both people have given AI profile permission. Otherwise it is reviewed by our team without AI.
Shared-chat analysis: a separate permission that lets your own advisor read your shared chat (including messages the other person sent you) to coach you. If the person you are chatting with has turned it on, messages you send them may be sent to our AI provider to help their advisor.

You can withdraw any AI permission in Privacy. Withdrawal takes effect immediately for new processing. Our AI provider is OpenAI. AI features stay off until our agreement with OpenAI limits its use of your information to providing the service to us.

Service providers

We use service providers to run Aligna:

Supabase: database, sign-in, and photo storage.
Render: application hosting. Render runs our application servers and scheduled tasks. Aligna does not use Render as the persistent store for member profiles, messages, photos, or other primary product data; persistent product data is stored in our database and storage provider. Information may be processed temporarily by our application servers while providing the service.
An email provider: sends emails Aligna sends you, including sign-in codes, security and account messages, and safety or fraud-related notices when required. It also delivers internal operational alerts that are designed not to contain member message or profile content.
An age-verification provider.
Apple's push notification service, only if you turn on notifications.
Apple for Sign in with Apple, if you use it.
OpenAI as our AI provider, only with your permission.

These providers process information on our behalf to operate Aligna. We configure and use them for the purposes described in this Privacy Policy and require their handling of information to comply with our applicable agreements and legal obligations.

Website early-access list

If you join the early-access list on alignadating.com, we collect your email address and, only if you give them, your first name and New York City borough, together with the date and the version of the consent you gave. We use them only to email you about the New York City pilot and your invitation. We do not sell them, share them for advertising, or use them to build a dating profile. Joining the list does not create an Aligna account. To be removed, email support@alignadating.com; we delete your entry within 7 days of your request. Entries are otherwise deleted when the pilot ends or 12 months after you joined, whichever comes first. Deleted entries may remain in encrypted backups for up to 30 days.

How long we keep information

When you delete your account, you are signed out everywhere and removed from matching at once.
Push tokens, notification data, photo files, and usage statistics are deleted within 24 hours.
Your other personal information, including profile, answers, photos, messages you sent, advisor conversations, and your sign-in identity, is deleted within 7 days.
Deleted information may remain in encrypted backups for up to 30 days.
We keep only these minimal records afterwards:

Age-check records: 1 year.
Safety and fraud cases and the specific evidence attached to them: 2 years after the case closes.
Records that prove what you agreed to, safety notices you acknowledged, fraud notices we sent, and your deletion request: 6 years.

We may keep specific records longer only under a documented, time-limited legal or safety hold.
Usage statistics are otherwise kept for 90 days.

Your choices and rights

You can view and change your profile and privacy levels, withdraw AI permissions, turn off usage statistics, delete individual facts, photos, and feedback, and delete your account in the app. For questions or requests, write to the support address shown in the app.

Security

We protect information with access controls, encryption in transit, encryption at rest for stored data provided by our database provider, staff two-factor authentication, and audited staff access. No system is perfectly secure; if a breach affects you, we will notify you as the law requires.

Changes to this policy

We publish a new version when this policy changes and ask you to accept it if the change matters for how we use your information.